Privacy Policy

We have prepared this Privacy Notice to explain how, why, and when we collect data from you on our website.

Please note that this Privacy Notice only applies to data that we collect when you visit the Amber Mortgage Solutions website at www.ambermortgagesolutions.com.

 

1. What data we collect and how we use it

We may collect the following categories of information on our website and use them for the purposes explained below.

  • Website activity: Data about your browsing activity on our website
  • Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address.
  • Contact Information: If you choose to provide your name, email address or phone number
  • Customer Service Information: Information you may provide to customer service including survey responses
  • Third party information: We may collect additional information about you from third party sources where we have the rights to do so.

We use this data to:

  • provide Amber Mortgage Solutions services and customer support
  • customize, measure, and improve our website and services
  • deliver targeted marketing to you
  • contact you by email or phone about your account or our services including to market our services to you

2. Data Sharing

We may disclose information about you:

  • With our service providers: Companies we contract with who help with parts of our business operations. We require that our service providers only use your information in connection with the services they perform for us.
  • With your service providers: Companies under contract with, or acting on your behalf, who handle data (such as a customer lists) on your behalf.
  • With our subsidiaries and related companies
  • In connection with legal proceedings: When we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of Amber Mortgage Solutions, our Advertisers or any other third party.
  • In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your information in connection with the sale.
  • We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising ecosystem. This enables them and us to better target ads to you.

Finally, we may disclose aggregated, anonymised information to third parties.

 

3. Cookies and related technologies

The Amber Mortgage Solutions website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

 

4. Your choices and opting-out

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:

  • You can opt-out of receiving targeted ads served by us: You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon in the corner of the ads we serve. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won’t be used by us for the purpose of targeting ads to you.
  • Please note that when using the ad industry opt-out tools described above:
    • If you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention) but it won’t be used by us for the purpose of targeting ads to you.
    • If you use multiple browsers or devices you may need to execute this opt out on each browser or device.
  • You can request that we stop email marketing to you. You can use the unsubscribe link in our marketing emails or contact advice@ambermortgagesolutions.com

Some internet browsers allow users to send a “Do Not Track” signal to websites they visit. We do not respond to this signal.

You can also request that we delete your information. If you wish to exercise any of these rights, please contact us at advice@ambermortgagesolutions.com.

5. Data retention

Identifiable information about you is held no longer than necessary for our business purposes or to meet legal requirements.

 

6. Security

We apply technical, administrative and organisational security measures to protect the data we collect against accidental or unlawful destruction and loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of data over a network, and against other unlawful forms of processing.

 

7. Changes to this Privacy Notice

Changes to this Privacy Notice will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.

 

8. Contact us about questions or concerns

If you have any questions about this Privacy Notice, our privacy practices, or with Amber Mortgage Solutions generally, you can contact advice@ambermortgagesolutions.com.

Address:

Amber Mortgage Solutions
The Old Exchange,
234 Southchurch Road,
Southend On Sea,
Essex,
SS1 2EG